horus303Privacy Policy

This page describes what we collect when you use horus303 and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and provide customer support. We do not sell your data to third parties. We store your information securely and comply with applicable data protection laws in jurisdictions where our services are available.

When you create an account on horus303, we ask for your name, email, phone number, date of birth, and a valid ID document. We use this information to verify your identity and comply with local regulations. We also collect information about your betting activity, your account balance, and your payment history. This data helps us detect fraud, settle disputes, and improve our service.

Our servers may sit outside your jurisdiction. Your data may be processed in countries with different data protection laws than your own. By using horus303, you consent to this processing. If you do not consent, do not create an account. This policy explains our practices in detail. If you have questions, contact our support team via live chat, email, or in-app help.

What data we collect on horus303

We collect personal information when you create an account. This includes your full name, email address, phone number, date of birth, and a valid ID document such as a passport, national ID, or driver's license. We also collect proof of address if required for verification. We use this information to confirm your identity and comply with local regulations in jurisdictions where our services are available.

We collect information about your account activity. This includes your betting history, your account balance, your deposit and withdrawal transactions, and the payment methods you use. We also collect information about your login history, your IP address, and your device type. We use this information to detect fraud, prevent unauthorized access, and settle disputes.

We collect information about your interactions with our customer support team. If you contact us via live chat, email, or in-app help, we keep a record of your conversation. We use this information to resolve your issue and improve our support process. We also collect information about your use of our platform, such as which games you play, which markets you bet on, and how long you spend on each product.

How we use your data on horus303

We use your personal information to verify your identity and comply with local regulations. We compare your ID document against our verification database to confirm that you are who you say you are. We also use your information to detect fraud and prevent unauthorized access to your account. If we detect suspicious activity, we may suspend your account and contact you to verify your identity.

We use your payment information to process your deposits and withdrawals. When you deposit via QRIS, e-wallet, mobile banking, or a bank virtual account, we record the transaction and credit your account. When you request a withdrawal, we verify that the funds are available and return them to your original payment method. We keep records of all transactions for accounting and dispute resolution.

We use your account activity information to improve our service. We analyze which games are popular, which markets attract the most bets, and which payment methods are used most frequently. We use this information to decide which products to expand, which odds to adjust, and which payment options to add. We also use your information to detect patterns of problem gambling and to comply with Game Rules requirements in jurisdictions where applicable.

We at horus303 keep your personal data secure and use it only for account verification, payment processing, and fraud detection.

Third-party processors and data sharing

We share your data with third-party processors only when necessary. Our payment processors—the companies that handle local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank virtual account transactions—receive your payment information to process your deposits and withdrawals. These processors are bound by confidentiality agreements and may not use your data for any other purpose.

We may share your data with law enforcement or regulatory authorities if required by law. If a court orders us to disclose your information, or if we are required to comply with a government investigation, we will comply. We will notify you of such requests unless we are legally prohibited from doing so.

We do not sell your personal information to third parties. We do not share your betting history, your account balance, or your payment methods with advertisers, data brokers, or other commercial entities. We may share aggregated, anonymized data—such as the total number of Liga 1 bets placed or the average deposit amount—with business partners, but this data cannot identify you.

Cookies and tracking technologies

We use cookies to remember your login information and to track your activity on horus303. A cookie is a small file stored on your device that contains information about your session. When you log in to horus303, we set a cookie that allows you to stay logged in without re-entering your password. We also use cookies to track which pages you visit, which games you play, and how long you spend on each product.

We use tracking pixels and similar technologies to measure the effectiveness of our marketing campaigns. If you click on an advertisement for horus303, we may set a tracking pixel that records your visit. We use this information to understand which advertisements drive the most traffic and to optimize our marketing spend.

You can disable cookies in your browser settings. If you disable cookies, you may not be able to log in to horus303 or use certain features of our platform. We do not track you across other websites or apps; our cookies are used only on horus303.

Your rights on horus303

You have the right to access your personal information. You can request a copy of all the data we hold about you by contacting our support team via live chat, email, or in-app help. We will provide your information within standard review windows. You also have the right to correct inaccurate information. If your name, email, or phone number is incorrect in our system, contact us and we will update it.

You have the right to request deletion of your account and your personal data. If you want to close your account on horus303, contact our support team. We will close your account and delete your personal information within standard review windows. However, we may retain some information for accounting, fraud detection, and legal compliance purposes.

You have the right to object to certain uses of your data. If you do not want us to use your information for marketing purposes, you can opt out by contacting our support team. If you do not want us to use cookies, you can disable them in your browser settings. However, disabling cookies may prevent you from using certain features of horus303.

Data security and retention

We protect your data through encryption, secure password storage, and restricted access. Your personal information is encrypted in transit and at rest. We use industry-standard security protocols to prevent unauthorized access, alteration, or disclosure. Our servers are protected by firewalls and intrusion detection systems. We conduct regular security audits to identify and fix vulnerabilities.

We retain your personal information for as long as your account is active. If you close your account, we retain your information for a period of time to comply with accounting and legal requirements. We may retain some information indefinitely for fraud detection and dispute resolution purposes. We do not retain your payment information longer than necessary to process your transactions.

Our servers may sit outside your jurisdiction. Your data may be processed in countries with different data protection laws than your own. By using horus303, you consent to this processing. We comply with applicable data protection laws in jurisdictions where our services are available. Our services are available only where local law permits.

Contact us about your privacy

If you have questions about our privacy practices, contact our support team via live chat, email, or in-app help. We respond to privacy inquiries within standard review windows. You can also contact us if you want to exercise your rights to access, correct, or delete your personal information. We will provide you with the information you request and explain how we use your data.

If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns. If you are not satisfied with our response, you can escalate your complaint to the appropriate regulatory body in your jurisdiction.